Grievance Redressal
At Rajhans Vinimay Private Limited, we are committed to resolving your concerns fairly, transparently and in a timely manner.
Our 3-Level Grievance Redressal Process
Level 1
Customer Support
Reach out to our customer support team for quick resolution.
care@rajhansvinimay.com
Level 2
Grievance Redressal Officer
If unresolved, escalate to our Grievance Redressal Officer.
Level 3
Regulatory Escalation
If still unresolved, you may escalate to RBI CMS / Ombudsman.
RBI CMS Portal:https://cms.rbi.org.in
Ombudsman (RB-IOS):www.rbi.org.in
Raise a Grievance
Please fill in the details below to help us resolve your concern.
Need Help?
Fill out the form to submit your grievance. We'll respond within 3 working days.
care@rajhansvinimay.com
Customer Support Email
Mon–Fri: 10 AM – 6 PM
TAT: 3 Working Days
Typical resolution time
Need Help?
Our support team is here to assist you.
care@rajhansvinimay.com
Customer Support Email
Monday to Friday: 10:00 AM – 6:00 PM
TAT: 3 Working Days
Typical resolution time